Billing for External Users
The Genomics Core welcomes orders from customers outside of Northwestern. If you are not affiliated with Northwestern, please follow the instructions below to place your order. We accept purchase orders and credit cards (Visa, Mastercard and American Express) to initiate projects.
You may request a quote prior to initiating a project by contacting us at genomics-core@cgm.northwestern.edu or 312-503-3680.
Questions? Please contact Felicia Kelly, the Core's financial assistant, at 312-503-3680.
Purchase Order (PO) Instructions
Please use the instructions below each time you place an order using a PO.
1. Request a Quote (Optional): To obtain pricing before initiating a project, please request a quote by contacting Felicia Kelly, Core's financial assistant, at 312-503-3680 or genomics-core@cgm.northwestern.edu.
2. Submit Your Purchase Order (PO): Fax or email a PDF of your PO, along with the necessary contact information listed below, to 312-503-3210 (fax) or genomics-core@cgm.northwestern.edu. Once the PO is received, we will order the necessary reagents and begin work on the project.
Principal Investigator's (PI) Name:
PI Department:
PI Phone:
PI E-mail:
PI Mailing Address:
Technician's Name:
Technician's Net ID (Northwestern Users Only):
Technician's Department:
Technician's Phone:
Technician's E-mail:
Technician's Mailing Address:
Credit Card/Business Administrator's Name:
Administrator's Net ID (Northwestern Users Only):
Administrator's Department:
Administrator's Phone:
Administrator's E-mail:
Administrator's Mailing Address:
3. Review Your Account/Assign an Account Administrator: Once your project is complete, we will create an account for you in our online billing system and send you the login information. Please review the individual listed as the "Account Administrator." This should be the individual who approves charges on the credit card you provide. If your accounts payable department processes your payments, please list them as account administrator and provide contact information (staff name and phone number).
4. Review Your Invoice: Once your account is established, an invoice will be emailed to the principal investigator and the account administrator. You will have five days to dispute any charges before 45 day payment term begins.
5. Submit Invoice with Payment: Check should be made out to "Northwestern University" and mailed to the address listed below.
Northwestern University
Attn: Felicia Kelly
303 E. Chicago Ave
Ward 9-148
Chicago, IL 60611
Credit Card Instructions
Please follow the instructions below when placing an order with a credit card. You may request a CoreFac account be set up in your name so that you can continue to place orders through CoreFac directly (traditional sequencing orders only) or by using our order form.
1. Request a Quote (Optional): To obtain pricing before initiating a project, please request a quote by contacting Felicia Kelly, Core's financial assistant, at 312-503-3680 or genomics-core@cgm.northwestern.edu.
2. Submit Your Credit Card Information*: You may submit your credit card information over the phone to Felicia Kelly at 312-503-3680. Once the credit card information is received, we will order the necessary reagents and begin work on the project.
*Credit cards and cardholder information are NOT accepted electronically (i.e. fax or email). The transfer of such information is against University and credit card merchant policy.
Principal Investigator's (PI) Name:
PI Department:
PI Phone:
PI E-mail:
PI Mailing Address:
Credit Card #:
Expiration Date on CC:
Technician's Name:
Technician's Net ID (Northwestern Users Only):
Technician's Department:
Technician's Phone:
Technician's E-mail:
Technician's Mailing Address:
Credit Card/Business Administrator's Name:
Administrator's Net ID (Northwestern Users Only):
Administrator's Department:
Administrator's Phone:
Administrator's E-mail:
Administrator's Mailing Address:
3. Review Your Account/Assign an Account Administrator: Once your project is complete, we will create an account for you in our online billing system and send you the login information. Please review the individual listed as the "account administrator." This should be the individual who can receive invoices and approve charges on the credit card.
4. Review Your Invoice: Once your account is established, an invoice will be emailed to the principal investigator and the account administrator. You will have five days to dispute any charges before charges are processed on your credit card.
Questions? Please contact Felicia Kelly, the Core's financial assistant, at 312-503-3680 or genomics-core@cgm.northwestern.edu.
